Terms and conditions of use

The present conditions of sale are concluded on one hand by the natural person Denise DIOP registered with the Register of Commerce and Companies of NANTERRE under number 837 501 329 RCS NANTERRE, managing the site https://parfaite-elegance.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website https://parfaite-elegance.com hereinafter referred to as "the buyer".

Article 1: Object

The present conditions of sale aim at defining the contractual relations between the manager of the site and the buyer and the conditions applicable to any purchase made through the website https://parfaite-elegance.com. The acquisition of a product through the present site implies an unconditional acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site https://parfaite-elegance.com is not directly related to his professional activity and is limited to a strictly personal use and other to have full legal capacity, allowing it to engage under these terms and conditions of sale.

The site manager retains the possibility of modifying these sales conditions at any time, in order to comply with any new regulations or in order to improve the use of his site. Therefore, the conditions applicable will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those listed on the site https://parfaite-elegance.com within the limits of available stocks. The site manager reserves the right to modify the product assortment at any time. Each product is presented on the website as a description of its main technical characteristics (capacity, use, composition). The photographs are as faithful as possible but do not engage the Seller. The sale of the products presented on the site https://parfaite-elegance.com is intended for all purchasers residing in countries that fully authorize the entry into their territory of these products.

Article 3. Fees

The prices listed on the product sheets of the Internet catalog and are prices in Euros (€) all taxes included (TTC). The website manager reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only applicable to the buyer. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order. In mainland France, for orders over or equal to eighty five euros, the shipping costs are offered; For any order less than eighty five euros, a flat rate of participation in shipping costs will be charged to the buyer for an amount of five euros.


Article 4. Order and payment terms

Before any order, the buyer must create an account on the site https://parfaite-elegance.com. The account creation section can be accessed directly from the sidebar. At each visit, the buyer, if he wishes to order or consult his account (status of orders, profile ...), must identify himself using this information. The website manager offers the buyer to order and settle his products in several stages, with a payment option:

- Secure payment by credit card (via the STRIPE system): the buyer selects the products he wants to order in the "shopping cart", changes if necessary (quantities, references ...), checks the delivery address or informs a new. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then the buyer chooses the payment method by credit card. The next step that will be proposed to him is to check the whole information, to take knowledge and to accept the present general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the button «Confirm my order ". Finally, the buyer is redirected to the secure interface STRIPE to securely inform his personal credit card references. If payment is accepted, the order is registered and the contract definitively formed. Payment by credit card is irrevocable. In case of fraudulent use of this one, the purchaser will be able to demand the cancellation of the payment by card, the sums paid will be then credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proved as fraudulently done, remotely, without physical use of his card. In order to obtain the reimbursement of the fraudulent debit and any bank charges that the transaction may have incurred, the cardholder must challenge, in writing, the withdrawal from his bank, within 70 days of the transaction, or even 120 days if the contract linking it to it provides for it. The amounts collected are reimbursed by the bank within a maximum of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums can not be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and the waiver to avail of its own terms of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the confirmation of the registration of his order will be communicated to him by e-mail.

If the buyer wants to contact the manager of the website, he can do it by e-mail to the following address: service-client@parfaite-elegance.com.

Article 5. Retention of title 

The website manager retains full ownership of the products sold until the price is fully paid, including the main fees and taxes.


Article 6. Retraction

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by post via COLISSIMO, delivery service with tracking, delivery with signature. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. The website manager will be able to provide the buyer with the tracking number of his parcel by e-mail. The buyer is delivered to his home by his postman. In case of absence of the buyer, he will receive a notice of passage of his postman, which allows him to withdraw the products ordered at the nearest post office, for a period indicated by the postal services. The risks related to transport are the responsibility of the purchaser from the moment the items leave the premises of the seller. The buyer is obliged to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Warranty

All the products supplied benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non- conformity of a product sold, it can be returned to the seller who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made electronically to the following address: service-client@parfaite-elegance.com within thirty days after delivery.

Article 9. Responsability

The seller of the products offered on the site www.parfaite-elegance.com in the process of distance selling, is held only by an obligation of means. Responsability can not be held for damage resulting from the use of the Internet such as loss of data, intrusion, virus, service interruption, or other unintended problems.


Article 10. Intellectual Property  

All elements of the website https://parfaite-elegance.com are and remain the intellectual and exclusive property of the natural person. Nobody is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.


Article 11. Personal data

The seller undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the user has a right to access, modify and delete information about him. He can make the request at any time by e-mail to the following address: service-client@parfaite-elegance.com.


Article 12. Dispute Resolution  

These conditions of distance selling are subject to French law. For any litigation or litigation, the competent court will be that of Nanterre.